Returns & Exchanges

At Mario Badescu, we want you to be completely satisfied with your skincare journey. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal to provide your order number and specify the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging, ensuring they are at least half-full and include any promotional materials provided.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.